Shipping policy

Shipping Policy

Thank you for choosing Choublak. We work to process and ship orders as efficiently as possible.

Order Processing

Orders are processed during our regular business days. Processing times may vary depending on order volume, product availability, holidays, or other circumstances.

Once your order has been shipped, you will receive shipping information when tracking is available.

Shipping Times

Estimated delivery times depend on the shipping method selected at checkout and the destination.

Shipping times are estimates and are not guaranteed unless expressly stated otherwise.

Shipping Delays

Delivery may occasionally be delayed because of carrier disruptions, weather, holidays, incorrect address information, or circumstances outside of Choublak's control.

If we become aware that an order cannot be shipped within the promised timeframe, we will provide appropriate information and available options.

Lost, Stolen, or Missing Packages

Once an order has been shipped, customers should use the tracking information provided to monitor delivery.

If tracking shows that a package was delivered but you cannot locate it, please contact the shipping carrier first. You may also contact Choublak so we can help determine the appropriate next step.

Incorrect Address

Please carefully review your shipping address before completing your purchase. Choublak is not responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.