Terms of service

Last updated: September 13, 2026

Welcome to Choublak. These Terms of Service govern your use of the Choublak website and your purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

1. USE OF OUR WEBSITE

You agree to use the Choublak website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.

You may not use our website to engage in fraudulent activity, attempt to gain unauthorized access to our systems, or violate any applicable law or regulation.

2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing, and other information on our website are accurate and up to date.

However, colors, packaging, labels, and product appearance may vary slightly from images displayed online.

Product information is provided for general informational purposes and is not intended to diagnose, treat, cure, or prevent any medical condition.

3. PRICES

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing, product information, or other errors that may occur on our website.

If an error affects an order you have placed, we may contact you before processing the order and provide you with the option to confirm or cancel the order.

4. ORDERS AND PAYMENT

By placing an order, you agree that all information provided during checkout is accurate and complete.

We reserve the right to refuse, limit, or cancel an order when necessary, including in cases of suspected fraud, unauthorized transactions, product availability issues, or errors in product or pricing information.

Payment must be successfully received before an order is processed.

5. PRODUCT AVAILABILITY

We do our best to maintain accurate inventory information. However, products may occasionally become unavailable.

If a product you ordered becomes unavailable after your purchase, we will contact you and, when appropriate, provide a refund for the unavailable item.

6. SHIPPING

Orders are shipped according to the shipping information and policies provided on our website.

Delivery times are estimates and may vary depending on the destination, shipping method, carrier delays, weather, holidays, or circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address at checkout.

For additional information, please review our Shipping Policy.

7. RETURNS, REFUNDS, AND CANCELLATIONS

Our Return & Refund Policy explains the requirements and procedures for returns, refunds, damaged or incorrect items, and order cancellations.

By placing an order, you acknowledge and agree to our Return & Refund Policy.

8. PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

We take reasonable steps to protect the personal information provided to us and use it in accordance with our Privacy Policy.

9. INTELLECTUAL PROPERTY

All content on the Choublak website, including logos, brand names, product images, photographs, graphics, text, designs, and other materials, is owned by or licensed to Choublak and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or use our content without our prior written permission.

10. THIRD-PARTY SERVICES

Our website may use third-party services, applications, payment processors, shipping providers, or other technologies that help us operate our business.

Your use of certain third-party services may also be subject to those providers' own terms and policies.

11. DISCLAIMER

Our products are intended for cosmetic and hair-care purposes.

Individual results may vary depending on hair type, condition, routine, frequency of use, and other individual factors.

We do not guarantee specific results from the use of our products.

Customers should review product information and ingredient lists before use and discontinue use if irritation or an adverse reaction occurs.

12. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Choublak will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms of Service is intended to limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. ERRORS AND CHANGES

We reserve the right to correct errors, update information, modify products, change prices, or make changes to our website at any time without prior notice.

We may also update these Terms of Service from time to time. The updated version will be posted on this page with the revised "Last updated" date.

14. GOVERNING LAW

These Terms of Service are governed by the applicable laws of the jurisdiction in which Choublak operates, except where applicable law provides otherwise.

15. CONTACT US

If you have questions regarding these Terms of Service, your order, or our policies, please contact us through our Contact page or at:

info@choublk.com

Thank you for choosing Choublak.